Careers
Senior Retail Stylists - Sydney, Melbourne and Brisbane
As a Stylist at Désordre, we create a memorable client experience that is long listing and contributes to the boutique’s success.
The Role:
- Be a Désordre brand ambassador in all areas and lead by example.
- Meet client’s individual needs whilst consistently striving to deliver an exceptional client experience and service
- Inspire and develop new and existing clients by increasing the Désordre profile
- Contribute to a strong performance culture
- Accurately and efficiently complete all boutique administration and operational tasks
- Execute and maintain boutique presentation standards
- Ability to work proactively, be responsible, organised and work well under pressure and use initiative to problem solve
- Support our Online and Interstate boutiques with inventory and order fulfilment
Who You Are:
- Passionate about fashion and styling the Désordre client
- Ability to work within a team to achieve individual and boutique targets and KPIs
- A brand ambassador by developing and nurturing client relationships
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Availability to work minimum three days per week, inclusive of the weekend and public holiday dates
Why work with Désordre:
- Opportunity to work with internationally renowned Australian and International designer brands with exclusive collections just for Désordre
- Competitive incentive scheme
- Positive and productive working environment within a dynamic team
- Generous team member discount
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Training and development
Boutique Management - Brisbane
As a Boutique Manager at Désordre, we require driven, very experienced, organised and positive personality. The role includes managing the retail team, and working in partnership with the director to maximise overall store performance. You will be leading and developing team members to perform in all areas of customer service, creating a collaborative and driven work environment which is committed to achieving the companies objectives. Must love fashion, clients and find true happiness from being surrounded by beautiful clothes.
Main duties and responsibilities:
- Uphold and promote all policies and procedures,
- Manage all Melbourne retail employees
- Manage store roster
- Oversee customer relations and VIP management.
- Active steps are taken to maintain and improve staff performance and morale
- Follow guidelines for visual display, merchandise placement and floor layout to maximize sales, ensure safety and minimize shrinkage.
- Ensure adherence to all national Workplace Health
- Stock control management
- Ensures that all back of house activities are undertaken efficiently, in particular: communication, inventory management and space efficiency in order for stores to perform at their best capacity.
- Manage all expenditure (such as shipping) in line with company expectation and budgets.
- Inventory management
Customer Service/Experience:
- Lead by example in customer service & demonstrate our customer experience as a business priority.
- Drive customer loyalty and repeat business
- Build client relationships and expand our VIP database
- Customer Service will be required through multiple channels
- Obtaining a high level of understanding of all product offerings
- Continually develop new customer relationships while maintaining existing relationships
- Maintain an exceptional standard of customer service in line with company standards
Store Management:
- Ensure the store visual merchandise is up to the standard and the floor has sufficient stock
- The store is neat, tidy and presentable at all time
- The brand image is maintained at all time
Ecommerce:
- Assist with accurately managing the picking and handling of all allocated orders across online orders
- Order management
Stock Management:
- Ensure store stock volumes are accurate at all times
- Complete stock takes as requested
- Stock Inventory
- Dispatching and keeping up with online orders
- Pricing
- Staff Management
- Manage all retail team members
- Manage, mentor and train all retails team members
Competencies and experience required:
- Enthusiastic
- Detail orientated
- Capable of multitasking
- Confident working independently
- Passion for fashion
- Handle fast paced, high pressure environments
- Excellent Time management
- Highly organised
- Customer focused
- Personable and polite