Shipping
We aim to dispatch all orders within 1 business days, however, this may take longer during peak-trade periods. Please note, sale orders are dispatched within 7-10 business days. As soon as our orders have been dispatched, we will email the relevant tracking details to help monitor the progress of shipping.
Express delivery orders are typically fulfilled by Australia Post, DHL, UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline. The estimated delivery date provided at checkout is an estimate and may be subject to change. For more detailed delivery information, click on the tracking link in your shipment confirmation email.
DOMESTIC - Australia
We ship with Australia Post Express. Delivery time is 1-3 days.
Free
Within Metro CBD, order by 12pm for same business day delivery for $25.00 AUD. Order by midnight for next business day delivery by 5pm. Same Day delivery may be unavailable depending on demand during peak periods.
Complimentary collect in-boutique for all orders. Orders will be ready for collection within 1 business day. During promotional periods, order processing may take an additional 1-2 days.
INTERNATIONAL
We ship worldwide with Australia Post, DHL Express and UPS.
Estimated delivery times below:
USA: 2-5 days
Europe: 5-10 days
Asia: 2-5 days
All other regions: 5-10 days
Over $1,000: Free Express Shipping on all
Under $1,000: Express Shipping charges vary by location and are calculated at checkout for all non-discounted orders.
Please note your order is shipped duty unpaid, and may be subject to import duties, fees and taxes, which are determined once your shipment reaches your country, and are payable by you.
Duties & Taxes
We ship to your destination on a DDU (Delivery Duty Unpaid) basis. The prices displayed on site are exclusive of all taxes and duties.
As the recipient, you will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival. We do not cover any extra cost of duties and tax at the destination, this is the responsibility of the recipient.
Please contact us at boutique@desordrestore.com if you have any further enquires regarding shipping.