Shipping

We aim to dispatch all orders within 1 business days, however, this may take longer during peak-trade periods. Please note, sale orders are dispatched within 7-10 business days. As soon as our orders have been dispatched, we will email the relevant tracking details to help monitor the progress of shipping. 

Express delivery orders are typically fulfilled by DHL. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline. The estimated delivery date provided at checkout is an estimate and may be subject to change. For more detailed delivery information, click on the tracking link in your shipment confirmation email.

  

DOMESTIC - Australia

 We ship with Australia Post Express and DHL Express. Delivery time is 1-3 days.

Free Australia Post Express Shipping on orders $650 AUD. Orders under $650 will be charged $18.00 AUD.

Free DHL Express Shipping on orders $1,000 AUD. Orders under $1,000 will be charged $30.00 AUD.

 

Within Metro CBD, order by 12pm for same business day delivery for $25.00 AUD. Order by midnight for next business day delivery by 5pm. Same Day delivery may be unavailable depending on demand during peak periods.

 

Complimentary Collect In Boutique for all orders. Orders will be ready for collection within 1 business day. During promotional periods, order processing may take an additional 1-2 days.

 

INTERNATIONAL 

We ship worldwide with DHL Express and Australia Post.

Estimated delivery times below: 

USA: 2-5 days
Europe: 5-10 days
Asia: 2-5 days
All other regions: 5-10 days

 

Over $1,000: Free DHL Express Shipping on all full price (non-discounted) orders.

Under $1,000: DHL Express Shipping charges vary by location and are calculated at checkout for all non-discounted orders.

Over $3,000: Free DHL Express Shipping on all discounted orders.

Under $3,000: DHL Express Shipping charges vary by location and are calculated at checkout for all discounted orders.

Please note your order is shipped duty unpaid, and may be subject to import duties, fees and taxes, which are determined once your shipment reaches your country, and are payable by you.

 

Duties & Taxes

We ship to your destination on a DDU (Delivery Duty Unpaid) basis. The prices displayed on site are exclusive of all taxes and duties. 

As the recipient, you will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival. We do not cover any extra cost of duties and tax at the destination, this is the responsibility of the recipient. 

 

 

Please contact us at customercare@desordrestore.com if you have any further enquires regarding shipping.